AI automation, IT support, and AV for DC, Maryland, and Virginia

One local team for your AI, IT, and AV

We help small businesses respond to leads faster, keep computers and networks running, and get meeting rooms and screens working. One local partner who shows up, explains things plainly, and stays accountable.

Free 15-minute consultation. No long-term contract. On-site help across DC, Maryland, and Virginia.

Missed call recovery Example workflow
  1. 6:42 PMCall comes in after hours. Nobody can pick up.
  2. 6:43 PMCaller gets a text: “Sorry we missed you. Want to book a time? Reply here or use this link.”
  3. 6:47 PMCaller picks Thursday at 10:00 AM. Reminder scheduled.
  4. 8:00 AMFront desk sees the new booking and lead notes in the CRM.

Conference room

Ready to start

Office network

Guest Wi-Fi separated

Common problems

Sound familiar?

These are common problems for small businesses in the DC area. Each one has a practical fix.

Calls go to voicemail after 5 PM, and those callers book with someone else.

Web leads sit in an inbox for a day before anyone replies.

Your front desk spends the morning on reminder calls instead of the people in front of them.

The conference room screen takes ten minutes and three cables to connect.

New hires wait days for a working laptop, email, and access to shared files.

Nobody is quite sure who can see which files, or who is on the office Wi-Fi.

Our core services

Five ways we keep your business running and growing

Start with the one that hurts most. We make sure the rest fits around it.

AI Automation & Digital Growth

Text and voice assistants that answer common questions and book appointments after hours, plus social media content and Squarespace websites that give visitors a clear next step.

Expert IT Support

Workstations, Microsoft 365, SharePoint, and secure networks set up correctly from the start, and supported by someone who already knows your setup.

Quick Tech Support

Fast on-site or remote help when Wi-Fi goes down, the network slows to a crawl, or a new workstation needs to be ready by Monday. We get you back to work.

Cybersecurity Protection

A review of your accounts, devices, Wi-Fi, and backups, then fixes made in order of risk, with regular checks after that.

Audio Visual Services

Event production and permanent installs for conference rooms, digital signage, and dining rooms. Set up and tested before your guests arrive.

Free for small businesses

Start with a free AI Readiness Assessment

Before we build anything, we look at how your business runs today. We follow a call, a web lead, and a booking from start to finish, find where things slip, and check what customer data an AI tool would touch.

What you get

Results

What changes after we work together

We measure our work by everyday results your team notices.

Fewer missed leads

Missed calls and after-hours inquiries get an answer instead of silence.

Faster follow-up

New leads get a reply in minutes, and your CRM keeps the next step on track.

Easier booking

Customers pick a time by text or online without waiting on hold.

A lighter front desk

Reminders, confirmations, and common questions stop eating up the morning.

Safer AI adoption

Clear rules on what AI can say, what data it can see, and when a person takes over.

Reliable workstations

Computers set up the same way, updated, and ready on day one for new hires.

Dependable AV

Meetings start on schedule, without the ten-minute cable hunt.

Responsive on-site support

When something needs hands on it, a technician comes to you.

Industries

Who we work with

Business offices

Workstations, Microsoft 365, SharePoint, networks, and conference rooms for teams of 5 to 100.

Reservation assistants, review requests, SMS promotions, menu boards, and dining-room audio.

Appointment reminders, FAQ assistants, waiting room displays, and front-desk relief, set up within your privacy policies.

Property managers

After-hours call handling, lobby signage, and office networks across several buildings.

Missed-call text back, lead qualification, estimate scheduling, and job-site laptops that stay working.

Single and multi-location operators

One standard setup you can repeat at every location, with reporting you can compare side by side.

Why choose AV Tech Solutions

Your phones, computers, and screens are connected. Your support should be too

When your CRM, Microsoft 365, network, and meeting room come from different vendors, small problems bounce between them. We handle the whole chain. You contact one team and get one answer.

One local partner, not five vendors

When something breaks, you do not have to work out whose problem it is before it gets fixed.

Close enough to come on site

We work across DC, Maryland, and Northern Virginia, and we schedule visits around your hours.

Updates you do not have to chase

You hear from us as the work moves along, and you get a short written summary when it is done.

Clear pricing

A written quote before work starts. If the scope changes, we check with you before the price does.

Our process

How it works

STEP 1

Free consultation

Tell us what is slowing you down. We listen, ask questions, and tell you honestly whether we can help.

STEP 2

Assessment

We review your systems, workflows, and risks on site or remotely, then send a written plan.

STEP 3

Build and install

We set it up, test it with real scenarios, and train your team before we call it done.

STEP 4

Ongoing support

We stay on call for fixes and changes, and we review results with you on a regular schedule.

Example projects

The kinds of projects we take on

Illustration of a conference room with a video call on screen

Conference room upgrade. Wall display, ceiling microphones, and one-touch Teams and Zoom start.

Illustration of digital menu boards above a restaurant counter

Restaurant menu boards. Breakfast and lunch menus that switch on a schedule.

Illustration of a network rack, Wi-Fi, and a security shield

Secure office network. Business firewall, separate guest Wi-Fi, and labeled cabling.

Ready to plan your next event or make your business easier to run?

Tell us what is not working, and we will tell you what we would fix first. The consultation is free and takes 15 minutes.