Wi-Fi and network problems
Sudden outages, slow connections, and dead zones that knock out your point-of-sale system, online ordering, or guest Wi-Fi.
Priority service
Quick Tech Support
Fast fixes when your business cannot wait.
The Wi-Fi drops at your coffee shop during the morning rush. A new office setup is holding up your opening day. When the card reader cannot connect, customers do not wait long.
No contract needed. Remote help from $69.
Illustration of a technician installing a Wi-Fi access point
Real IT help, without a monthly contract
Most small businesses in DC, Maryland, and Virginia do not have IT staff. They still need fast, reliable help when something breaks, and they should not have to sign an expensive managed services contract to get it.
Quick Tech Support is on-demand help for restaurants, venues, coffee shops, retail stores, and small offices. We get you running again first, then explain what caused the problem so it is less likely to happen again.
Common issues we fix fast
If it keeps your doors from opening or your register from working, email us.
Workstation and hardware setup
New computers configured, printers installed, and basic hardware connected for a growing team or a new location that needs to open on time.
Video meetings and collaboration tools
Microsoft Teams or Google Meet set up with cameras, microphones, and screen sharing that work the first time.
For venues and coffee shops
Our Wi-Fi rescue approach
We start with a quick diagnosis to find the real cause. If the problem is coverage or capacity, we recommend and install business-grade access points so the signal holds up across the whole space, from the counter to the back patio.
- 1DiagnoseWe check your internet service, router, and wireless signal to see what is actually failing.
- 2Fix or improveQuick fixes happen on the spot. If you need more coverage, we quote additional access points before installing anything.
- 3Free basic security checkEvery Wi-Fi visit includes a check that your guest and business networks are separated and your passwords are strong.
What happens when you reach out
STEP 1
Tell us what broke
Email info@eventsavtech.com or send an IT support request. We ask a few questions and give you a price range up front.
STEP 2
Remote help first
Many problems can be fixed remotely in minutes. If not, we schedule a technician to come to you.
STEP 3
On-site fix
We fix the problem, test it with your actual equipment, and make sure your staff can get back to work.
STEP 4
A short written note
You get a plain summary of what happened, what we fixed, and anything to watch for.
Why businesses come to us for quick support
No long-term contract
Pay for the help you need, when you need it.
Fast response
Often same-day or next-day across DC, Maryland, and Virginia, depending on the schedule.
Straight answers
If replacing something makes more sense than repairing it, we will say so.
Local technicians
People who know the buildings, venues, and offices in this region.
Starting prices
Simple, upfront pricing
Most quick fixes are handled remotely, which keeps the cost down.
Remote
$69
Quick Fix
Up to 30 minutes of remote help for a single issue, like email, a printer, or a stuck update.
Remote
$119
Standard Remote Support
Up to 1 hour of remote troubleshooting for bigger problems.
On-site
$149
Diagnostic Visit
A technician comes to you, finds the cause, and fixes what can be fixed on the spot.
From
$179
Emergency Same-Day Support
For problems that stop your business today. Email us with URGENT in the subject line.
Prices are starting prices and depend on the scope of the job. Additional on-site time, workstation and network setup, and monthly support plans are quoted during your free 15-minute consultation.
Questions before you reach out
What should I try first?
Unplug your modem and router for 30 seconds, then plug them back in. Check whether the problem is on one device or all of them. Write down any error messages. If that does not fix it, email us.
Do I need a support plan to get help?
No. Quick Tech Support is on demand. If you find you need regular help, we can talk about ongoing support later, but it is never required.
How is pricing handled?
Remote help starts at $69 for a quick fix and $119 for up to an hour. On-site diagnostic visits start at $149. We confirm the price before any work starts, and if we find something bigger, we stop and check with you first.
Can you work with my internet provider or POS company?
Yes. If the problem is on their side, we will tell you, help you open a ticket with the right details, and stay on the line when it helps.
Do you come on evenings or weekends?
Our regular hours are Monday to Friday, 8 AM to 6 PM, and Saturday, 10 AM to 5 PM (Eastern). Evening and Sunday visits are available by arrangement, so restaurants and venues can get fixes done while they are closed. Emergency same-day support starts at $179.
Something not working? Let's get you back online
For urgent issues, email info@eventsavtech.com with URGENT in the subject line. Use the form for anything that can wait until tomorrow.
Tired of the same problem coming back?
Book a free consultation once things are running again. We will look at what keeps breaking and what is likely to fail next, so the next outage does not catch you during a rush.